Help

1.1 What is Akewe.com?

Akewe.com is Nigeria’s premier question-and-answer community platform where users can ask questions, share knowledge, and learn from each other. Our platform focuses on Nigerian contexts, experiences, and expertise while welcoming diverse perspectives.

1.2 Creating Your Account

Getting started is simple:

1. Click the “Sign Up” button in the top navigation
2. Choose a unique username and provide a valid email address
3. Create a strong password for your account security
4. Verify your email address by clicking the link we send you
5. Complete your profile with relevant information

1.3 Setting Up Your Profile

A complete profile helps build trust in the community:

• • Upload a professional profile picture
• • Write a brief bio highlighting your expertise
• • Add your location (city/state in Nigeria)
• • List your areas of interest or expertise
• • Include relevant social media or professional links

1.4 Understanding the Interface

Familiarize yourself with key sections:

• • Home: Latest questions and trending topics
• • Categories: Browse questions by topic
• • Ask Question: Post your own questions
• • My Profile: View your activity and reputation
• • Notifications: Stay updated on responses to your content

2.1 How to Ask a Good Question

Follow these steps for the best results:

1. Search First: Check if your question has already been answered
2. Choose the Right Category: Select the most relevant topic area
3. Write a Clear Title: Summarize your question in one sentence
4. Provide Context: Explain your situation and what you’ve tried
5. Be Specific: Include relevant details like location, timeframe, or requirements
6. Use Proper Grammar: Write clearly and professionally

2.2 Question Categories

Choose the most appropriate category for your question:

2.3 Example of a Great Question

2.4 What Happens After You Ask

Once you post your question:

• • Your question appears in the relevant category and main feed
• • Community members receive notifications if they follow the category
• • You’ll receive email notifications when people answer or comment
• • You can edit your question if you need to add more details
• • You can mark the best answer to help future readers

3.1 How to Write Great Answers

Excellent answers are the heart of our community:

1. Read Carefully: Understand what the person is really asking
2. Be Accurate: Only share information you’re confident about
3. Provide Evidence: Cite sources, share personal experience, or reference authorities
4. Be Complete: Answer all parts of the question
5. Structure Well: Use headings, bullet points, and clear paragraphs
6. Be Helpful: Consider what additional information might be useful

3.2 Types of Good Answers

• • Personal Experience: “I went through this process last year, here’s what happened…”
• • Professional Expertise: “As a lawyer/doctor/engineer, I can tell you…”
• • Research-Based: “According to the latest JAMB guidelines…”
• • Step-by-Step Guides: “Here’s exactly what you need to do…”
• • Resource Compilation: “Here are the best resources for this…”

3.3 Answer Formatting Tips

Make your answers easy to read:

• • Use headings to organize long answers
• • Create numbered lists for step-by-step processes
• • Use bullet points for multiple related items
• • Bold important keywords or phrases
• • Include relevant links to official websites or resources
• • Break up long paragraphs for better readability

3.4 Building Your Reputation

Great answers help you build reputation in the community:

• • Upvotes from other users increase your reputation points
• • Accepted answers (marked as “best” by questioners) give bonus points
• • Consistent quality answers establish you as a trusted expert
• • High reputation unlocks additional platform features

4.1 How Voting Works

Community members vote on content to highlight quality:

• • Upvote (👍): Content that is helpful, accurate, and well-written
• • Downvote (👎): Content that is inaccurate, unhelpful, or violates guidelines
• • Neutral: You can change your vote or choose not to vote

4.2 What Affects Your Reputation

4.3 Reputation Levels and Benefits

4.4 Badges and Achievements

Earn badges for positive contributions:

• • Popular Question: Question viewed 1000+ times
• • Great Answer: Answer upvoted 25+ times
• • Helpful: First upvote on your answer
• • Scholar: Asked a well-received question
• • Teacher: Provided a comprehensive answer

5.1 Profile Settings

Customize your profile in the Settings section:

• • Update your display name and bio
• • Change your profile picture
• • Set your location and contact preferences
• • Choose your areas of expertise
• • Manage privacy settings

5.2 Notification Preferences

Control how you receive updates:

• • Email notifications for answers to your questions
• • Comments on your posts
• • Upvotes and reputation changes
• • Weekly digest of popular content
• • Following notifications for users or topics

5.3 Privacy Controls

Manage your privacy preferences:

• • Control who can see your profile
• • Hide your activity from certain users
• • Manage your search visibility
• • Control direct messaging permissions

5.4 Account Security

Keep your account safe:

• • Use a strong, unique password
• • Enable two-factor authentication (when available)
• • Review login activity regularly
• • Log out from public computers
• • Report suspicious activity immediately

6.1 Following Users and Topics

Stay updated on content that interests you:

• • Follow expert users whose answers you find valuable
• • Follow specific categories or topics
• • Receive notifications about new content from followed sources
• • View your personalized feed based on your follows

6.2 Comments and Discussions

Engage in meaningful conversations:

• • Comment on answers to ask for clarification
• • Add relevant information or corrections
• • Thank contributors for helpful answers
• • Share additional resources or perspectives

6.3 Search and Discovery

Find the information you need:

• • Use the search bar to find existing questions
• • Browse by categories or tags
• • Filter by date, popularity, or answer status
• • Explore trending topics and popular questions

6.4 Reporting and Moderation

Help maintain community standards:

• • Report inappropriate content using the flag button
• • Specify the reason for your report (spam, harassment, etc.)
• • Our moderation team reviews all reports promptly
• • High-reputation users can participate in community moderation

8.1 Building a Strong Reputation

• • Focus on quality over quantity in your contributions
• • Specialize in topics where you have genuine expertise
• • Provide sources and evidence for factual claims
• • Be patient and helpful with new community members
• • Stay updated on changes in your areas of expertise

8.2 Networking and Learning

• • Follow experts in your field to learn from their answers
• • Engage respectfully in discussions to build relationships
• • Ask thoughtful follow-up questions to deepen understanding
• • Share knowledge gained from the community in your professional work

8.3 Contributing to Community Growth

• • Welcome new users and help them understand community norms
• • Suggest improvements or new features through feedback channels
• • Share the platform with colleagues and friends who could benefit
• • Participate in community events and discussions

Before Contacting Support

Help us help you faster by:

• • Checking this help page for answers to common questions
• • Searching the community for similar issues
• • Including specific details about your issue (browser, device, error messages)
• • Providing screenshots if relevant

Community Resources

• • Community Guidelines
• • Terms of Service
• • Privacy Policy
• • Contact Form