Help us maintain a safe and respectful community by reporting inappropriate content or behavior on Akewe.com.
1. How Our Reporting System Works
1.1 What Can Be Reported
You can report the following types of content and behavior on Akewe.com:
- • Questions: Inappropriate, spam, or violating community guidelines
- • Answers: Incorrect, harmful, or policy-violating responses
- • Users: Profiles with inappropriate content or suspicious behavior
- • Comments: Offensive or irrelevant comments
1.2 Report Button Location
Look for the report option in the following places:
- • Questions: Three-dot menu (⋯) in the top-right corner of each question
- • Answers: Options menu next to each answer
- • User Profiles: Report option in user profile sections
- • Comments: Report link near comment actions
1.3 What Happens After You Report
When you submit a report:
- Your report is immediately sent to our moderation team
- The reported content is reviewed within 24-48 hours
- Appropriate action is taken based on our community guidelines
- The reporter is not identified to the reported user
- You may receive a follow-up if additional information is needed
2. What to Report
2.1 Content Violations
🚨 Always Report:
- Hate Speech: Discriminatory language targeting individuals or groups
- Harassment: Bullying, threats, or targeted attacks
- Illegal Content: Content promoting illegal activities
- Spam: Repetitive, commercial, or irrelevant posts
- Misinformation: Deliberately false or harmful information
- Adult Content: Sexually explicit or inappropriate material
- Violence: Graphic violence or threats of harm
2.2 User Behavior Issues
- • Impersonation: Users pretending to be someone else
- • Fake Accounts: Suspicious or obviously fake profiles
- • Vote Manipulation: Coordinated voting or gaming the system
- • Multiple Accounts: Same person using multiple accounts to circumvent rules
- • Trolling: Deliberately disruptive or inflammatory behavior
2.3 Quality Issues
- • Questions that are unclear, duplicate, or off-topic
- • Answers that are completely incorrect or unhelpful
- • Content that violates copyright or intellectual property
- • Posts containing personal information without consent
3. What NOT to Report
⚠️ Please Don’t Report:
- Opinions You Disagree With: Different viewpoints are welcome when respectfully expressed
- Incorrect but Well-Intentioned Answers: Use comments or voting instead
- Minor Grammar/Spelling Errors: Consider suggesting edits instead
- Questions You Find Boring: Simply skip content that doesn’t interest you
- Legitimate Business Mentions: When relevant to answering the question
3.1 Better Alternatives
Before reporting, consider these alternatives:
- • Downvote: For low-quality but not rule-violating content
- • Comment: To provide corrections or ask for clarification
- • Add Better Answer: Provide a superior response to incorrect information
- • Edit: Fix minor issues if you have editing privileges
- • Flag for Moderation: For borderline cases that need review
4. How to Write Effective Reports
4.1 Be Specific and Clear
When submitting a report, provide detailed information:
- • What Rule Was Violated: Specify which guideline was broken
- • Specific Examples: Quote the problematic text or describe the behavior
- • Context: Explain why this is problematic for Nigerian community standards
- • Impact: Describe how this affects the community
4.2 Report Examples
✅ Good Report Example:
“This answer contains false medical information stating that ‘diabetes can be cured with herbs alone’ which could be dangerous for people with diabetes who might stop their medication. This violates our health misinformation policy.”
❌ Poor Report Example:
“This answer is wrong and stupid.”
4.3 Multiple Reports
If you notice a pattern of violations:
- • Report each individual violation separately
- • Mention if it’s part of a pattern in your report description
- • Include links to other problematic content by the same user
- • Be patient – we review all reports thoroughly
5. Our Moderation Process
5.1 Review Timeline
Report Type | Initial Review | Action Taken | Follow-up |
---|---|---|---|
Urgent (Safety/Legal) | Within 2 hours | Immediate removal | Account review |
Policy Violation | Within 24 hours | Content removal/warning | User notification |
Quality Issues | Within 48 hours | Edit/removal/warning | Education provided |
Borderline Cases | Within 72 hours | Discussion/community input | Clear guidelines |
5.2 Possible Actions
Based on the severity and nature of violations, we may take the following actions:
- • Content Removal: Delete the problematic content
- • Content Edit: Modify content to remove violations while preserving value
- • Warning: Notify user about guideline violations
- • Temporary Suspension: Restrict account access for specific period
- • Permanent Ban: Remove account for serious or repeated violations
- • No Action: Report doesn’t constitute a violation
5.3 Appeal Process
If you believe a moderation decision was incorrect:
- Contact our support team within 7 days of the action
- Provide specific reasons why you believe the decision was wrong
- Include any additional context or evidence
- Our senior moderators will review the case
- You’ll receive a response within 3-5 business days
6. Nigerian Context and Cultural Sensitivity
6.1 Cultural Considerations
When reporting content, consider Nigerian cultural contexts:
- • Religious Discussions: Respectful religious discourse is allowed, but attacks on faith communities are not
- • Ethnic Diversity: Content targeting specific Nigerian ethnic groups should be reported
- • Regional Differences: Consider that practices may vary across Nigerian states
- • Language Use: Both English and local languages are welcome when appropriate
6.2 Local Laws and Regulations
Content that violates Nigerian laws should always be reported:
- • Defamation or cyberbullying under the Cybercrime Act
- • Hate speech targeting ethnic or religious groups
- • Promotion of illegal activities under Nigerian law
- • Violation of data protection regulations
6.3 Community Standards
Help us maintain Nigerian community values:
- • Report content that disrespects elders or traditional authority inappropriately
- • Flag posts that mock Nigerian cultural practices without constructive purpose
- • Report content that spreads harmful stereotypes about Nigerians
- • Flag misinformation about Nigerian institutions or government services
7. Privacy and Confidentiality
7.1 Reporter Protection
We protect the identity of users who submit reports:
- • Your identity is never revealed to the reported user
- • Reports are handled confidentially by our moderation team
- • We don’t discuss specific reports with other community members
- • Only essential moderation staff have access to report details
7.2 Data Protection
In accordance with NDPR (Nigeria Data Protection Regulation):
- • Report data is stored securely and accessed only by authorized personnel
- • We retain report information only as long as necessary for moderation
- • You can request information about reports you’ve submitted
- • Report data may be shared with law enforcement if legally required
7.3 False Reporting
To maintain system integrity:
- • Deliberately false reports may result in account warnings
- • Repeated abuse of the reporting system can lead to reporting restrictions
- • We distinguish between good-faith mistakes and malicious reporting
- • Users who consistently make accurate reports build trusted reporter status
8. Getting Additional Help
Report Questions
Email: [email protected]
Subject: Include “REPORT INQUIRY” in subject line
Response Time: Within 24 hours
Urgent Safety Issues
Email: [email protected]
Subject: Include “URGENT” in subject line
Response Time: Within 2 hours during business hours
What to Include When Contacting Us
- • Your username and email address
- • Link to the content or user you’re reporting
- • Detailed description of the issue
- • Screenshots if helpful (remove personal information)
- • Any relevant context or background
Other Resources
Thank You for Helping Keep Akewe.com Safe!
Your reports help us maintain a respectful, helpful, and trustworthy community for all Nigerian users.
Remember: When in doubt, report it. We’d rather review content that doesn’t violate policies than miss content that does.