FAQs

Q: What is Akewe and how does it work?

A: Akewe is Nigeria’s leading question and answer platform where you can ask questions on any topic and get helpful answers from our community of knowledgeable users. Simply create your free account, ask clear specific questions, get answers from community experts, vote on helpful responses, and build your reputation by helping others.

Q: How do I create an account and get started?

A: Getting started is quick and easy. Click the “Sign Up” button and provide your email, username, and password. Check your email for a verification link, complete your profile by adding a photo and brief bio, then start participating by asking your first question or browsing existing ones. New users automatically receive welcome points!

Q: How does the points system work?

A: Our points system rewards valuable contributions to the community. You earn points for asking quality questions, providing helpful answers, receiving upvotes, having your answer chosen as best, and getting followed by other users. Points help you build your reputation, show your expertise level, unlock platform features, and gain community recognition.

Q: How do I search for existing answers?

A: Before asking a new question, search to see if it’s already been answered. Use the search bar to enter keywords related to your topic, browse categories to explore specific subject areas, check suggestions for related questions that appear, and use filters to sort by date, popularity, or answered status. Searching first saves time and helps avoid duplicate content!

Q: How does voting and reactions work?

A: Our voting system helps surface the best content. You can upvote helpful content, downvote unhelpful responses, but cannot vote on your own content. Votes help surface the best answers. Reactions let you express specific emotions, show support beyond simple votes, create more engaging interactions, and are perfect for personal discussions.

Q: Can I ask questions privately or anonymously?

A: Yes! We offer flexible privacy options for sensitive topics. Private questions are only visible to you and specific users you choose, perfect for personal advice or sensitive topics. Anonymous questions hide your identity while still participating – your username won’t be visible to other users. Some categories automatically make questions private based on their nature.

Q: How do I report inappropriate content?

A: Help us maintain a safe community by reporting violations. Click the “Report” button (usually in a dropdown menu), select the reason for reporting, and our moderation team reviews all reports promptly. All reports are handled confidentially. Report content that includes spam or promotional content, harassment or offensive language, inappropriate or harmful content, or violations of Nigerian laws.

Q: How do notifications work?

A: Stay updated with activity related to your content and interests. You’ll be notified when someone answers your question, your content receives votes or reactions, users comment on your posts, someone follows you, or you’re mentioned in discussions. Customize notification preferences in your account settings.

Q: Can I use Akewe on my mobile phone?

A: Absolutely! Akewe is fully optimized for mobile devices with responsive design that works perfectly on all screen sizes, touch-friendly navigation with finger taps, fast loading optimized for mobile data connections, and full functionality with all features available on mobile. Simply visit akewe.com from your mobile browser – no app download needed!

Q: How can I get help or contact support?

A: We’re here to help! For self-help resources, visit our Help Center for detailed guides, Community Guidelines for usage rules, or this FAQ section for common questions. To contact support for technical issues, account problems, or general inquiries, we typically respond within 24-48 hours.